Advocacy is a central part of the Synergy Experience and something that we are most keenly aware of in all our interactions.
Some of our proudest moments come from our consumer advocacy work.
We provide counsel for client’s employees and their families as they navigate through the confusion that can often be found in something as simple or complex as:
- Doctor’s bill
- Carrier’s explanation of benefits (EOB)
- Provider Directories and Network differences
- Certificate of coverage
- Summary of Benefits and Coverage
- Carrier Websites
- Claim denials and appeals
- Grieving families to aid in life beneficiary claim payments
- Communicating on behalf of our clients members with insurance carriers and providers
- Prescription drug pricing assistance